If you want to communicate with NSFAS directly, it is important to use the correct and official contact methods. Below is a step-by-step guide explaining how students can reach NSFAS for different types of queries.

NSFAS Virtual Support Options

NSFAS provides multiple online and mobile support channels to assist students across South Africa. These platforms allow you to ask questions, check updates, and get help without visiting an office.

Main NSFAS Contact Channels

You can contact NSFAS using the following official support methods:

You may also reach NSFAS through their verified social media pages:

  • Facebook: National Student Financial Aid Scheme
  • X (Twitter): @myNSFAS
  • Instagram: @myNSFAS

These platforms are commonly used to assist students with general guidance and updates.

Issues You Can Ask About

The above channels can be used for help with:

  • NSFAS application and status checks
  • myNSFAS account login problems
  • Appeals and reconsideration queries
  • General student support questions

Allowance, Payment, and Balance Questions

If your concern is related to NSFAS allowances, payment dates, or account balances, you should contact NSFAS using:

  • Phone: 08000 67327
  • Email: nsfassstatuscheck@gmail.com

This department handles financial and payment-related matters.

Funding and Academic Enquiries

For questions about your funding decision, academic eligibility, submitted documents, or application feedback, use:

NSFAS Head Office Address

If you are required to deliver or submit documents physically, you may visit or send them to the NSFAS head office

NSFAS Head Office
The Halyard Building
4 Christiaan Barnard Street
Cape Town City Centre
Cape Town, 8001
South Africa

Reporting Fraud or Unethical Activity

To report suspected fraud, corruption, or unethical conduct involving NSFAS, use the dedicated reporting email:

  • Email: speakup@nsfas.org.za

This channel is strictly for ethics and compliance reports.

Legal Submissions

All official legal documents related to NSFAS must be submitted to the correct address to be considered valid:

  • Email: info@nsfas.org.za

Legal documents sent to incorrect addresses may not be processed.

Outreach and Partnerships

For outreach programs, community initiatives, or collaboration requests, NSFAS can be contacted at:

  • Email: outreach@nsfas.org.za

Media and Press Enquiries

Journalists and media representatives should direct press-related questions to:

  • Email: media@nsfas.org.za

Important Information for Students

  • NSFAS is a registered credit provider under South African law
  • Always confirm email addresses before sharing personal details
  • Avoid sharing sensitive information on unofficial platforms

Important Note

https://nsfasstatuscheck.com/ is an independent informational website.
We are not affiliated with NSFAS or any government institution. All contact details provided above are shared to help students reach official NSFAS channels.