Sassa Status Check For Old SRD Grant Appeals Check New Complete Details
The South African Social Security Agency (SASSA) plays a vital role in supporting millions of vulnerable citizens across South Africa. Through different types of social grants, SASSA provides financial assistance to individuals and families who are struggling due to unemployment, disability, or old age. One of the most important relief programs introduced in recent years was the Social Relief of Distress (SRD) R350 grant.

Since its launch in May 2020, the SRD R350 grant has helped many people who were affected by economic challenges. However, due to high demand, many applicants experienced delays and had to submit appeals. If you applied between May 2020 and March 2022 and are still waiting for feedback, it is important to understand how to check the status of your old SRD grant appeal correctly.
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Understanding the Old SRD R350 Grant Appeals (May 2020 – March 2022)
The SRD R350 grant was introduced as temporary financial relief during difficult economic times. Many applicants were approved, but some were declined due to eligibility issues or verification problems. Those who believed they were unfairly declined were given the opportunity to submit an appeal.
During the period between May 2020 and March 2022, the appeal process was handled through the official SASSA SRD website. Because of the large number of applications, a backlog developed. This resulted in delays in reviewing appeals and processing payments.
Key points about old SRD appeals:
- Appeals were submitted on srd.sassa.gov.za
- Applicants needed to provide their ID number and registered cellphone number
- Processing delays occurred due to high application volumes
- Some beneficiaries experienced payment delays even after approval
Understanding this timeline is important because the process changed after March 2022.
Difference Between Old and New SRD Appeals
From April 2022 onward, the appeal system changed. Appeals submitted after this date are considered new and must be lodged on a different platform. This has created confusion for some applicants who are unsure where to check their appeal status.
Here is a simple comparison to help you understand the difference:
| Appeal Period | Website Used | Appeal Classification | Status Check Location |
|---|---|---|---|
| May 2020 – March 2022 | srd.sassa.gov.za | Old Appeals | Reconsideration Status Section |
| April 2022 onwards | srd.dsd.gov.za | New Appeals | New SRD Appeal Portal |
If your appeal was submitted before April 2022, you must use the old SASSA SRD website to check your reconsideration status. Appeals from April 2022 are processed under updated rules and systems.
How To Do A Sassa Status Check For Old SRD Grant Appeals
If you applied for the R350 grant and submitted an appeal between May 2020 and March 2022, follow these steps carefully to check your status:
- Visit srd.sassa.gov.za
- Click on “Reconsideration Status Check: May 2020 to March 2022”
- Enter your South African ID number
- Provide the cellphone number you used when applying
- Wait for the One-Time Pin (OTP) sent to your phone
- Enter the OTP and follow the instructions displayed
Once logged in, you will be able to see whether your appeal is:
- Approved
- Pending
- Declined
- Paid
It is important to ensure that your cellphone number is active because the OTP verification step is required for security purposes.
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How SASSA Verifies Eligibility
To ensure that only eligible individuals receive the SRD grant, SASSA conducts several verification checks. These checks help confirm whether an applicant qualifies for financial assistance.
SASSA verifies applicant information with:
- South African Revenue Service (SARS)
- Unemployment Insurance Fund (UIF)
- National Student Financial Aid Scheme (NSFAS)
If any of these databases show that an applicant is receiving income above the threshold or already receiving certain benefits, the application may be declined. This is one of the most common reasons for appeal rejections.
To avoid issues:
- Make sure your ID details are correct
- Ensure you are not registered for conflicting benefits
- Keep your personal information updated
Common Challenges and Delays
Over the years, SASSA has faced operational challenges. The high demand for the SRD grant created pressure on the system. This resulted in delayed approvals and payment backlogs.
Some common issues applicants experienced include:
- Long processing times for appeals
- Delayed grant payments after approval
- Technical problems on the website
- Verification mismatches with government databases
In addition, SASSA has faced criticism related to system management and fraud prevention. Efforts such as introducing biometric verification and strengthening internal controls have been implemented to improve accountability and efficiency.
Tips To Avoid Delays in Appeal Status
If you are checking your old SRD appeal, there are certain steps you can take to reduce further delays:
- Always use the correct website based on your appeal period
- Keep your registered cellphone number active
- Double-check your ID number before submitting
- Regularly monitor your status online
- Respond quickly if additional information is requested
Staying informed and proactive can help you track your application more effectively.
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Conclusion
The SRD R350 grant has played an important role in supporting vulnerable individuals in South Africa. If you submitted an appeal between May 2020 and March 2022, it is essential to use the correct platform to check your status.
Understanding the difference between old and new appeal systems, knowing how verification works, and following the correct steps will help you avoid confusion and unnecessary delays. While SASSA has faced operational challenges, improvements are ongoing to ensure better service delivery and transparency.