SASSA Status Check for R350 / R370 How to Apply & Check Eligibility Criteria
The SASSA SRD R350 / R370 Grant is a financial relief program introduced by the South African Social Security Agency to support unemployed and financially distressed individuals in South Africa. Originally launched during the COVID-19 pandemic as the R350 grant, it was later increased to R370 in 2024 to better assist beneficiaries with rising living costs.
This guide explains everything you need to know about the SASSA status check, eligibility criteria, application process, appeal procedure, payment methods, and cancellation steps. The information is written in clear and simple language to help you understand the process easily.
What Is the SASSA SRD R350 / R370 Grant?
The Social Relief of Distress (SRD) grant is a temporary financial assistance program for people who are unemployed and unable to meet their basic needs. It provides R370 per month to approved applicants.
When it was first introduced, the grant amount was R350 per month. In April 2024, the government increased it to R370, and the program has been extended until 2025.
The main goal of this grant is to:
- Support unemployed individuals
- Help people with no source of income
- Reduce poverty in South Africa
- Provide short-term financial relief
You can also read: SASSA SRD SC19 Grant Application Details
Eligibility Criteria for SASSA R350 / R370 Grant
Before applying, you must make sure you meet the eligibility requirements. If you do not qualify, your application may be rejected.
You qualify if:
- You are between 18 and 60 years old
- You live in South Africa
- Your monthly income is less than R624
- You are unemployed
- You are not receiving any other social grant
- You are not receiving NSFAS funding
- You are not contributing to UIF
- You are not living in a government institution
You must also fall under one of these categories:
- South African citizen
- Permanent resident
- Refugee
- Asylum seeker with Section 22 permit
- Special permit holder (Zimbabwe, Lesotho, or Angola dispensations)
Make sure your personal details match your ID documents exactly to avoid delays.
Documents Required to Apply
Before starting your application, prepare the required documents. Having everything ready will make the process smoother.
If you are a South African citizen, you need:
- 13-digit South African ID number
- Registered mobile number
- Proof of residence
- Bank details (if choosing bank payment)
If you are a refugee or asylum seeker:
- Passport number or permit number
- Valid documentation confirming legal stay
Other helpful documents include:
- Bank statement
- Payslip (if previously employed)
- UIF discharge letter (if applicable)
All information provided must be accurate and up to date.
How to Apply for the SASSA SRD R370 Grant
There are three official ways to apply. Always use official platforms to avoid scams.
1. Apply Online via the SASSA Website
The online method is the fastest and most recommended option.
Steps to apply online:
- Visit the official SRD website
- Click on “Apply Online”
- Enter your registered mobile number
- Verify the OTP sent to your phone
- Accept the terms and conditions
- Fill in your personal details
- Select your payment method
- Submit your application
After submission, you will receive a confirmation SMS.
Apply via SASSA Chatbot
You can also apply using the website chatbot.
- Open the official SRD website
- Click “SRD Grant Assistance”
- Provide your ID and mobile number
- Follow the instructions
- Complete the online form
- Choose payment method
- Submit your application
This method redirects you to the same online form but with guided assistance.
You can also read: SASSA Apply 370 Online Application and Check
Apply via WhatsApp
Another simple method is through WhatsApp.
Steps include:
- Save SASSA WhatsApp number (082 046 8553)
- Send “SASSA”
- Reply with “SRD”
- Follow the prompts
- Provide required details
- Enter OTP
- Submit form
After successful submission, you will receive confirmation.
SASSA Status Check for R350 / R370
After applying, it is important to check your application status regularly.
To check your status:
- Visit the official SRD status check page
- Enter your 13-digit ID number
- Enter your registered mobile number
- Click “Submit”
Your application status will show whether it is:
- Pending
- Approved
- Declined
- Referred
You can also check your status via WhatsApp or SASSA toll-free number.
Processing Time for SASSA SRD Grant
The average processing time is between 60 to 90 days.
Processing time may vary depending on:
- Number of applications received
- Verification checks
- Bank verification process
- Identity confirmation
If approved, payments are backdated to your application date. If rejected, you will receive the reason via SMS.
What to Do If Your Application Is Declined
If your application is rejected, do not panic. You can apply for reconsideration.
Steps for reconsideration:
- Visit the SRD appeals website
- Enter your ID and mobile number
- Receive and enter OTP
- Select the rejected month
- Choose reason for reconsideration
- Submit request
You must apply separately for each declined month.
Appeal Process Through ITSA
If reconsideration is rejected, you can appeal to the Independent Tribunal for Social Assistance Appeals (ITSA). Appeals must be submitted within 90 days.
Steps include:
- Log into the appeals portal
- Verify identity with OTP
- Select the month
- Submit appeal
ITSA usually reviews appeals within 60 to 90 days.
How You Will Receive Payment
You can receive your grant in two main ways:
- Bank Account Payment
- Cash Send Option
If you choose bank payment:
- Money is deposited directly into your account
- Account must be in your name
If you choose cash send:
- Collect at approved retail partners
- Use your registered phone number for withdrawal
You can also read: SASSA COVID-19 SRD Grant Payment Confirms
SASSA SRD R350 / R370 Overview Table
| Feature | Details |
|---|---|
| Grant Amount | R370 per month |
| Age Requirement | 18 – 60 years |
| Income Limit | Less than R624 monthly |
| Processing Time | 60 – 90 days |
| Application Methods | Website, Chatbot, WhatsApp |
| Appeal Period | Within 90 days |
| Payment Methods | Bank Account or Cash Send |
How to Cancel Your SASSA SRD Grant
If your financial situation improves, you must cancel your grant to avoid penalties.
Steps to cancel:
- Visit the SRD cancellation page
- Enter ID and mobile number
- Verify OTP
- Click “Cancel My Grant”
- Confirm cancellation
You will receive SMS confirmation after successful cancellation.
Important Tips for Applicants
- Only use official SASSA platforms
- Never share your OTP with anyone
- Ensure bank account is in your name
- Keep your mobile number active
- Regularly check your status
Providing false information can lead to disqualification or penalties.
You can also read: NSFAS 2026 Applications Now Open Check
Conclusion
The SASSA SRD R350 / R370 grant continues to play an important role in supporting unemployed and financially struggling individuals in South Africa. The application process is simple if you meet the eligibility criteria and provide accurate information.
You can apply online, through WhatsApp, or via chatbot. After applying, always perform a SASSA status check to stay updated on your approval and payment dates. If your application is declined, use the reconsideration and appeal options available.
